• Privacy Policy

Privacy Policy

1. Introduction

Protecting your privacy is important to the Jacob Fruitfield Food Group. This statement discloses information practices, including what type of data we may collect and hold, how it is used and with whom the data is shared. It also explains how you can contact us if you have any queries or concerns about your personal information.

 

This Privacy Statement is applicable to data collected by the Jacob Fruitfield Food Group. In order to help you understand how we will use the data you provide, the following guidelines have been created.

 

 

2. List of Sections

 

 

2.1 What personal data we need

In general, you can visit our website on the Internet without telling us who you are and without providing any personal data. There are times, however, where not providing the minimum necessary data as indicated in the relevant data entry sections and other pages in the relevant website, may result in our inability to sell you products and/or provide you with certain services, including after sales services

 

 

2.2 Why we collect personal data

Personal Data means any data related to a person that allows that person to be identified such as your name, age, telephone number, e-mail and mailing address ("Personal Data").

 

We would like to collect, maintain and use your Personal Data to:

  • Fulfil our obligations under any sale and purchase contract and any other contract between you and the Jacob Fruitfield Food Group.
  • Ask your opinions on our services and conduct surveys
  • Facilitate and process your searches and requests for information on our services
  • Provide you with the latest information, including special offers in which you may be interested
  • Improve our services for you
  • Conduct prize draws, contests and other promotional offers

We will use your Personal Data only for the purposes outlined above, and they are or will be subject to stringent policies and terms on Personal Data use and protection.

 

 

2.3 How we collect personal data

We collect data about you in several ways. For example, we might ask for your contact information when you correspond with us, register to subscribe to our mailing list etc.

Here are some of the most typical examples of how we collect your personal data.

  • When you fill out a contact us form online, we will keep a record of your name, address data, query, etc
  • When you fill out an application to join our newsletter, we will keep a record of your name, address details, etc.

 

 

2.4 Your preferences

The personal data we collect may be stored in different databases. We make every effort to take into account the various preferences you may have expressed over time in order to process your data in a consistent way. If for any reason you receive incorrect data, please contact us to rectify the situation.

 

 

2.5 When we disclose personal data

We will not disclose Personal Data to third parties ("3Ps"), without your consent, except in the following cases:

 

Personal Data may be disclosed to sub-contracting 3Ps to enable the performance of contracts you are party to, the Jacob Fruitfield Food Group uses other companies to perform functions on its behalf, such as processing bookings, delivering packages, sending postal mail and e-mails, providing marketing assistance, processing credit card payments and providing customer services. Such companies will have access to personal data needed to perform these functions, but may not use it for any other purpose and are required to process the data in accordance with applicable law.

 

Personal Data may be disclosed to 3Ps to enable compliance with legal obligations to which the Jacob Fruitfield Food Group is subject. If Personal Data is disclosed to 3Ps to enable them to provide services for, on behalf of, or under our direction, then we will take measures to ensure that the 3Ps comply with our own privacy policy, and that such recipients:

  • Do not use the Personal Data for any other purposes than those permitted
  • Obtain and process Personal Data only on condition that they protect that Personal Data from unauthorised use and adopt and comply with similarly stringent policies and terms on Personal Data protection and use
  • Comply strictly with applicable laws

Anonymous or generic data (including "generic" statistics) from which you cannot be identified are excluded from use, processing, disclosure, transmission and other Personal Data use restrictions.

 

 

2.6 Security of collected data

We intend to protect your Personal Data and to maintain its quality. We will use all reasonable efforts to take all appropriate technical and organisational measures and precautions to keep Personal Data secure and protected from unauthorised access, use or alteration and unlawful destruction. Measures include using Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data, such as credit card details. SSL encryption is designed to make the data unreadable by anyone but us.

 

How we protect your data

  • We limit access to your Personal Data. Only those employees who need to come into contact with that data, to provide products and services to you, will do so.
  • We have physical, electronic, and procedural safeguards that comply with regulations to protect your Personal Data
  • We allow for your account data to be password protected

As general best practice on the Internet, it is recommended that individuals do not use trivial login names and passwords. Passwords should contain a combination of letters and numbers, be kept securely and changed periodically.

 

 

2.7 Cookies & Web Beacons

We employ an industry-wide technology called "cookies". These are small pieces of data that are placed on your hard disk drive when you access our website or a certain part of our website. Cookies help us understand which parts of our website are the most popular, where our Visitors are going, and how much time they spend there.

 

We use cookies to study traffic patterns on our site in order to improve website performance, to customise the user experience, and to better match the users' interests and preferences. For example, we keeps track of the domains from which people visit, and also measures visitor activity on our website. However, these tracking records are performed and maintained in ways that keep the data non-identifiable.

 

Cookies may also be used to recognise your computer next time you visit a website. This might save you time (e.g. by ensuring that you don not have to register again) or help you by customising your internet settings.

 

If you do not wish to accept cookies, they can be disabled by referring to your browser manufacturer's instructions. Please refer to your browser instructions or help screen to learn more about these functions. For example, in Internet Explorer, you can go to the Tools/Internet options/Security and Privacy Tabs to adapt the browser to your expectations.